Security

OzDocsOnline Pty Ltd is committed to the protection of the data in its care and is vigilant in keeping up with industry standards for internet security practice. The program operates within a high security protocol. The servers are hosted at Macquarie Telecom (http://www.macquarietelecom.com). Macquarie Telecom was selected because it has Department of Defence Gateway Certification and was the first firm in Australia to meet the new Australian Standard AS7799 and the British Standard BS7799 International Information Security Award (ISO17799).

In its provision of secure hosting, Macquarie Telecom takes care of firewalls, DMZ, Intrusion Detection, Security patching, Antivirus protection, continuous monitoring of the Operating System.

Access to the Servers is governed by photo id by Authorised OzDocsOnline personnel. OzDocsOnline has remote access to the servers at all times.

Encryption

OzDocsOnline is protected by a Thawte certificate for SSL 128-bit encryption. This means that right from the home page any information you enter is encrypted on its way to the OzDocsOnline server. You must make sure that your browser can operate 128-bit encryption or OzDocsOnline will not work.

"SSL stands for Secure Sockets Layer, a security protocol developed by Netscape for managing the security of online message transmission. SSL encrypts or scrambles any information sent from your browser to the server you are connected to, making it impossible to intercept and tamper with the information on the way.

The way that SSL is implemented is via a digital certificate. Digital certificates guarantee the security of the connection between the browser and the server. http://www.thawte.com/
Thawte website

User-based security

We ask all our users to choose Usernames and Passwords. Usernames are unique and determine the Role of the User. Passwords are linked to the Usernames and have to be at least 8 characters and contain at least one Capital letter, one lower case letter and a Number. We inform our users that it is up to them to keep their access code secure like their PIN.

OzDocsOnline Personnel

Only 2 OzDocsOnline technical staff with the highest level of trust from the Board has physical access to the servers. There are strict internal guidelines in handling data files.

Disclaimer

OzDocsOnline is responsible for taking all possible steps to guard every aspect of its site. We use at least industry standards and are always seeking to exceed these. Internet security experts, Macquarie Telecom, manage the firewalls. Please use the system on this basis. If you have a very private medical matter, it may not be appropriate to use a web-based system. There is always a compromise between convenience and privacy.